What is RMA?

Return Merchandise Authorization (RMA), is a part of the process of returning a product to authorized service center in order to receive replacement or repair during the product's warranty period. We offer such service for any customers (Even for products are not purchased from us) to send and return from authorized service center without customer's hesitation on sending and collecting the device to service centers on their own.

MSI Warranty Claim / RMA Accepted Devices


MSI Laptops

Accepted Product Range:
MSI Laptop

For other devices, you may Contact Us to enquire.

MSI Desktops

Accepted Product Range: MSI Desktop

For other devices, you may Contact Us to enquire.


Steps for Warranty Claim / RMA


First Step

Be sure your device is still under warranty, send in your device to our location during our working hours.


Second Step

We will proceed to send your device to authorized service center for Warranty / RMA Claim.


Third Step

We will collect your device when we're being informed that your device is ready to collect.


Fourth Step

Customer to be informed when their device is ready to collect from our location.

Let Us Help You On Your Warranty Claim / RMA Procedure Today